Privacy Policy

1. Information We Collect

When you use Kinship Sessions, we may collect the following information:

• Contact Information: Name, email address, and phone number provided through our booking form.
• Booking Details: Information about your interview preferences, including interview subject, location preferences, timing, and selected package.
• Story Information: Details you share about the stories and memories you wish to capture.
• Payment Information: Payment details processed securely through our third-party payment processor.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your booking requests
• Communicate with you about your interviews and deliverables
• Provide customer support and respond to inquiries
• Send booking confirmations and service updates
• Improve our services and customer experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our business (e.g., email delivery, payment processing).
• Legal Requirements: When required by law or to protect our rights and safety.
• With Your Consent: When you have given us explicit permission to share your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Interview recordings and deliverables are retained according to your selected package terms.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

7. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@kinshipsessions.com